Not every bookmaker that lists TrustPay offers the same quality of service. To ensure that bettors can deposit and withdraw with confidence, we review TrustPay sportsbooks against a consistent set of criteria. These include licensing and compliance, the smoothness of the registration process, the usability of TrustPay at the cashier, and the quality of customer support. Below, we explain the key factors that shape our rankings.
Safety and Security
TrustPay operates under strict EU banking regulations and the PSD2 directive, ensuring that all payments meet high compliance standards. Transactions are encrypted, and only licensed betting operators are allowed to integrate TrustPay. This means bettors benefit from both bank-level protection and the reassurance that funds are being handled responsibly.
- PSD2 compliance ensures strong authentication and oversight.
- SSL encryption protects every transaction.
- Only licensed bookmakers are eligible to use TrustPay.
Registration Process
One of TrustPay’s advantages is that no separate wallet setup is needed. Bettors use their existing bank account, which keeps the onboarding fast and simple. Compared to e-wallets like Skrill or Neteller, there are fewer steps, and the verification process is immediate.
- Use your existing bank account, no new login needed.
- Instant verification through your bank.
- No additional account creation steps.
User Experience
TrustPay is built with European bettors in mind, offering a straightforward and mobile-friendly cashier flow. Deposits can be completed with one click, and SEPA/EU currencies are fully supported. The process feels identical to mobile banking, which makes it familiar and easy to use.
- One-click deposits streamline the payment flow.
- Supports EUR and other common EU currencies.
- Smooth mobile integration for betting apps.
Deposit and Withdrawal Methods
Deposits via TrustPay are typically near-instant within the SEPA zone, ensuring players can start betting without delay. Withdrawals usually take 1–3 business days, faster than standard card refunds and with fewer delays than traditional bank wires. Fees are generally lower, especially within EU banking networks.
- Instant deposits directly from your bank.
- Predictable withdrawal times (1–3 business days).
- Lower fees than many alternatives.
Customer Support
TrustPay itself provides localized support in multiple European languages, including English, Slovak, Czech, and German. Reputable bookmakers accepting TrustPay should also offer 24/7 assistance, especially for resolving failed or pending transactions. The presence of dedicated escalation channels further enhances user confidence.
- Multilingual support for EU players.
- 24/7 live chat at most leading bookmakers.
- Clear escalation paths for payment issues.