Customers of Mr. Green frequently inquire about these topics before, during, and after making a bet.
If you try to join Mr. Green and your region isn't listed, you probably can't play there. Because of jurisdictional restrictions and legal prohibitions, the casino likely does not accept players from your country.
Mr. Green requires account holders to submit documentation for verification upon account opening. Documents received later in the day will be verified later. If the papers you submitted did not meet the requirements, you will be notified via email and asked to resubmit updated versions as soon as possible.
For the casino to maintain its gambling license, it is required by law to collect personal information from each player. Since underage gambling is unlawful, they take precautions to keep minors off the site. Because of this, the casino will ask you for many identification types to verify your identity.
Click the "Deposit" menu, then the "Change" option if you wish to remove a card from your account. A little Pen icon will appear once you click the button; from there, you can simply click the card you wish to delete and choose "Delete."
There is no need to panic. You could have experienced this because your money was in a pre-authorized holding pattern. If the deposit is successful, it will be reflected in your account within a few minutes. If they are not, the payment provider will get a bounced payment.
Having to deal with a problem of this nature is inevitable, but be assured that it will be fixed within the next 24 hours. If you're still having issues, you may verify the transaction's completion by providing customer service with a copy of your bank statement.